Shopping Cart

Call us toll free: +1 866 939 3227

Free Shipping in the Continental United States

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

OkStraw does same-day shipping for orders placed Monday through Friday prior to 12:30pm PST. Shipping times depend upon the parcel service selected – typically between 2 and 5 business days. 

Contact sales@okstraw.com or call +1(866)939-3227 for assistance in creating an OkStraw customer account. 

Please contact sales@okstraw.com or call +1(866)939-3227 for assistance in updating your shipping information. 

We will provide shipping tracking information upon the recipt and confirmation of your order. Please contact sales@okstraw.com or call +1(866)939-3227 for additional assistance in tracking shipping

We only keep credit card information in a secure location through the support of Braintree by PayPal if you choose the option for us to securely store your information for future orders. 

Depending on the location you are purchasing from and your reseller status, we charge sales tax in accordance with all local, state, and federal laws. 

We ship to the continental United States through our website. Please contact sales@okstraw.com or call +1(866)939-3227 for assistance in making orders outside of those areas. 

If you need to swap an item

Returns and Exchanges

We accept returns up to 30 days of receipt of goods. Please see our Refund Policy & Payment for additional information. 

Please contact sales@okstraw.com or call +1(866)939-3227 for assistance in correcting the items your received. 

Please contact sales@okstraw.com or call +1(866)939-3227 for assistance in correcting the items your received. 

Please contact sales@okstraw.com or call +1(866)939-3227 for assistance in mailing returns.

Our warehouse address is:

OkStraw Paper Straws

920 Fesler Street

El Cajon, CA 92020

Please contact sales@okstraw.com or call +1(866)939-3227 for customer support. 

Please contact sales@okstraw.com or call +1(866)939-3227 for assistance in correcting your entered order information. 

Yes.

Please contact sales@okstraw.com or call +1(866)939-3227 for assistance in correcting your order.

Yes.

Please contact sales@okstraw.com or call +1(866)939-3227 for assistance in Pre-orders.

Free Continental US Shipping

On all orders

Easy 30 days returns

30 days money back guarantee

United States Support

Support from San Diego, CA

100% Secure Checkout

PayPal / MasterCard / Visa